Toyo View UK Ltd Terms & Conditions

Shipping and Delivery Times

UK Orders

Parcels up to 2 Kilograms are sent via 1st Class Post. Parcels over 2 Kilograms and those of higher value are sent via Courier, for which a signature is required on receipt. Please allow up to three working days for delivery if item is in stock. We will often be much quicker.

Overseas Orders

Parcels under 2 Kilograms are sent via Air Mail, please see the estimated delivery times below.
Larger consignments and those of high value shipping methods vary according to destination (See Below)


Delivery times are estimates.

  • Europe EU : 7-10 working days.

  • Europe Non-EU : 7-10 working days.

  • USA & Canada : Up to 10 working days (subject to customs clearance).

  • Australia & New Zealand : Up to 10 working days (subject to customs clearance).

  • Rest of the World - Up to 15 working days (subject to customs clearance).

 

Price Match Promise

If you believe you have found the same product at a lower price from another retailer, we promise to match the price! Simply contact us via email info@toyoview.co.uk with details of the item and provide us with a link to where you found the product cheaper. We will strive to get back to you within 24 hours where possible. If the requirements for a price match are not met, we will provide you with a clear explanation why.

Our price match promise is subject to the following conditions;

Price Match Terms & Conditions

 

  • Price match applies only against a single purchase, not on bulk discount prices.

  • Where there are multiple items you wish us to price check in one basket, the comparison will only apply if you are able to place an identical order for the same products with one other supplier who holds all items in stock.

  • The product must be brand new and identical (i.e same brand, specs, size, colour, etc...)

  • We must be able to verify the competitor’s price and stock position.

  • Our price match is only applicable against other UK online retailers, however we reserve the right to exclude Ebay, Amazon and auction sites from our comparison.

  • The competitor must be selling to the public directly, we will not price match business to business websites.

  • The competitor must be willing to deliver the item to your location.

  • We and the competitor must have stock ready for delivery.

  • Typographical errors do not apply.

  • No affiliate promotional, voucher code or media discount applies.

  • Any other retailer's price match promotion which offers an additional rebate or other benefits for any price matched product does not apply.

  • This offer excludes any shipping charges.

  • We reserve the right to decline a price match where it would result in a loss.

 

 

Non Stock Items

When an item is unavailable we will contact you with a realistic estimated time of delivery, and give you the option of cancellation and refund.

Order Status

You can check the current status of your order at any time. We welcome your feedback and during working hours endeavour to answer enquiries within one hour on working days.

Credit/Charge Card Details

We operate a secure encrypted site where necessary, all Internet transactions are handled by Stripe's Credit Card Sysytem or PayPal, we do not store nor have access to your card information.

Contact Us

276 Vauxhall Bridge Road,

London, SW1V 1BB

info@toyoview.co.uk

© 2019 by Toyo View UK Ltd.